WHAT YOU NEED TO KNOW
Your Questions, Answered
Travel Questions
WHAT LANGUAGE DO YOU OFFER TOURS IN?
With our extensive network of partners and suppliers, we can provide you with everything you need for an unforgettable trip, from hotel reservations to exciting activities and tours. We work with tour operators who accommodate tours in multiple languages, so make sure to let us know if you have a specific language preference. From start to finish, our dedicated agents are here to ensure that your travel experience is seamless and enjoyable.
DO YOU ACCEPT LAST-MINUTE BOOKINGS?
Yes we do! We understand that life happens and will do everything we can to accommodate the schedule you have for your trip. Please note that any trip taken within 21 days will require a payment authorization from you as well as identification that matches all payment forms given to pay for the trip. This protects not only us as a company, but YOU as the client.
DO I NEED TRAVEL INSURANCE?
At Cornerstone Travel, we believe in the transformative power of travel. However, we understand that there are risks that come with every adventure. We strongly recommend that all our travelers invest in travel insurance to protect their health, money, and belongings. Our team of travel experts is here to help you every step of the way, from choosing the right policy to understanding the coverage. With our travel insurance at your fingertips, you can travel with confidence and make memories that will last a lifetime.
WHAT KIND OF TRAVEL DO YOU BOOK?
Are you looking to plan the perfect escape? Let Cornerstone Travel help you. We have a wide range of travel packages and services, including cruises, hotel stays, all-inclusive resorts, car rentals, and flight packages. Our goal is to provide our clients with the most comfortable and worry-free travel experiences. Our experienced travel agents are committed to making your travel dreams a reality, with personalized services that cater to your needs and preferences.
WHAT HAPPENS IF THERE IS AN EMERGENCY ON MY TRIP?
Traveling can be unpredictable, and we understand that sometimes things happen that are out of your control. That's why booking with an agent sets us apart from booking on your own. If something unexpected happens while you're on your trip, you can rest assured that we'll be there to assist you and contact the supplier used for your booking. Our team is dedicated to making sure that everything runs smoothly, so you can enjoy your travels worry-free.
WHAT IS YOUR REFUND POLICY?
Our mission at Cornerstone Travel is to provide exceptional travel experiences for every one of our customers. We know that planning a trip can be stressful, so we work directly with suppliers to ensure that everything runs smoothly. Before you even pay for your trip, we’ll update you on all refund policies as set by the supplier. We’re always available to provide guidance and support throughout the travel process. Choose us for your next adventure and let us help you create unforgettable memories.
ARE PAYMENT TRANSACTIONS SECURE?
Our team of experienced travel advisors understands the importance of providing only the best in terms of destinations and accommodations. We do not process payments in-house, allowing us to work directly with our suppliers' payment portals to ensure secure, hassle-free transactions.
ARE THERE ANY FEES TO USE AN AGENT?
One of the biggest misconceptions about travel agencies is that we charge fees for our services. This couldn't be further from the truth. In fact, our agents are paid via the supplier, such as Disney, Universal, Carnival, and more. Our goal is to help our clients save money and time by providing them with the best possible deals and all-inclusive packages. Let us help you create memories that will last a lifetime.
WHAT IS THE DIFFERENCE WITH USING AN AGENT VS BOOKING FOR MYSELF?
Organizing your own travel can be a daunting task; from searching for the best deals and scheduling your trip to adjusting to any unexpected changes that may arise, can be overwhelming. By using a travel agency like Cornerstone Travel, you can relax and have peace of mind knowing you have a dedicated professional looking after your travel arrangements. We have access to exclusive deals and insider knowledge, which will ensure your trip is organized to the finest detail. Our expert team is always on hand to offer advice on the best destinations, the best deals and the most exciting activities to do on your trip.
Looking To Be A Travel Agent?
WHAT DOES YOU COMPANY OFFER?
Looking to start your career as a travel agent? At Cornerstone Travel, we provide the support and tools you need to succeed. Our agents have access to a dedicated team of experts, a state-of-the-art CRM, and ASTA-based Travel Agent Certification. We understand the importance of not only guiding you every step of the way, but nurturing your professional growth as well. Let us help you build a solid foundation in the travel industry and establish a loyal client base.
WHY DO I HAVE TO PAY A MONTHLY FEE TO BE AN AGENT?
At Cornerstone Travel, we know that the cost of doing business can add up quickly. That's why we've made it our mission to provide affordable services to our Independent Agents. For just $30 per month, you'll receive access to a state-of-the-art CRM platform and top-tier administrative support. We've even allocated a portion of your monthly fee towards E&O insurance and fraud protection, ensuring that you have the coverage you need to stay protected. Join the Cornerstone team and experience the benefits of fair pricing and exceptional service.
IS THIS AN MLM?
At Cornerstone Travel, we take pride in being a travel agency that is 100% NOT an MLM-based company. Our main focus is on helping travel advisors grow in their fields and achieve their dreams. While we do offer a sub-agent program, we do not have any teams, ranks, or downlines. We only offer honest and transparent services, and we are always here to help you succeed in your business. Join us today and let us help you take your travel business to the next level!